Hours of Operation

This policies and procedures applies to the following products from:

Melanie Duncan – – www.MelanieDuncan.com, www.PowerofPinning.com, www.PinningForBusiness.com, www.OnlineEdgeAcademy.com

Billing Address

Returns & Subscription Cancellations


Monthly Subscriptions: You have THIRTY (60) Days from the date of the original purchase to request a refund for your monthly subscription. Any refund request after the THIRTY (60) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (60) Days has passed.

Terms of Subscription Renewal

Monthly Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.

Customer Service:

If you have questions or comments regarding MelanieDuncan.com, PowerofPinning.com or OnlineEdgetAcademy.com  products, please email us at melanieATmelanieduncanDOTcom (replace AT with @ and DOT with “.”) or call (800) 804-6185

Response times to your inquiries can range from 24 – 48 hours.